JUROJURO service health

JURO service health

Platform status

A public summary of registered incidents and scheduled maintenance.

Degraded performance

Components

PlatformVerification is stale
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • Background queuesVerification is stale

    Checked:
    Check age: 3,430.3 s
    Latency: 146 ms
    Evidence source: integration_event

  • Failed jobs queueOperational

    Checked:
    Check age: 146.4 s
    Latency: 0 ms
    Evidence source: scheduled_job

Sign-in and OTPOperational
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • Email deliveryOperational

    Checked:
    Check age: 3,430.3 s
    Latency: 139 ms
    Evidence source: integration_event

AI legal assistantDegraded performance
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • OpenAI providerDegraded performance

    Checked:
    Check age: 4,992.1 s
    Latency: 2.2 s
    Latest public-safe error code: PROVIDER_UNAVAILABLE
    Evidence source: synthetic_probe

  • Anthropic providerDegraded performance

    Checked:
    Check age: 4,991.3 s
    Latency: 530 ms
    Latest public-safe error code: PROVIDER_UNAVAILABLE
    Evidence source: synthetic_probe

  • Legal source synchronisationDegraded performance

    Checked:
    Check age: 146 s
    Latency: 398 ms
    Latest public-safe error code: LEGAL_SYNC_FAILED
    Evidence source: synthetic_probe

Document analysisDegraded performance
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • Secure file storageVerification is stale

    Checked:
    Check age: 5,312.3 s
    Latency: 1.4 s
    Evidence source: synthetic_probe

  • Background queuesVerification is stale

    Checked:
    Check age: 3,430.3 s
    Latency: 146 ms
    Evidence source: integration_event

  • Failed jobs queueOperational

    Checked:
    Check age: 146.4 s
    Latency: 0 ms
    Evidence source: scheduled_job

  • File security scanningVerification is stale

    Checked:
    Check age: 4,994.5 s
    Latency: 20.7 s
    Evidence source: synthetic_probe

  • Document analysis processingDegraded performance

    Checked:
    Check age: 4,990.2 s
    Latency: 895 ms
    Latest public-safe error code: PROVIDER_UNAVAILABLE
    Evidence source: synthetic_probe

File uploadsVerification is stale
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • Secure file storageVerification is stale

    Checked:
    Check age: 5,312.3 s
    Latency: 1.4 s
    Evidence source: synthetic_probe

  • File security scanningVerification is stale

    Checked:
    Check age: 4,994.5 s
    Latency: 20.7 s
    Evidence source: synthetic_probe

Document builderVerification is stale
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • Secure file storageVerification is stale

    Checked:
    Check age: 5,312.3 s
    Latency: 1.4 s
    Evidence source: synthetic_probe

  • Document generationVerification is stale

    Checked:
    Check age: 5,919.8 s
    Latency: 1.5 s
    Evidence source: synthetic_probe

Email notificationsVerification is stale
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • Email deliveryOperational

    Checked:
    Check age: 3,430.3 s
    Latency: 139 ms
    Evidence source: integration_event

  • Background queuesVerification is stale

    Checked:
    Check age: 3,430.3 s
    Latency: 146 ms
    Evidence source: integration_event

Lawyer servicesVerification is stale
Technical checks
  • DatabaseOperational

    Checked:
    Check age: 146 s
    Latency: 0 ms
    Evidence source: synthetic_probe

  • Lawyer handoffVerification is stale

    Checked:
    Check age: 4,989.4 s
    Latency: 490 ms
    Evidence source: synthetic_probe

Active incidents

No active incidents have been reported.

Recent incidents

There are no resolved incidents yet.